Wednesday, 2 September 2009

I spent this afternoon in Manchester at a Tom Peters session organised by the London Business School...

The session called 'Excellence Always' was at the Comedy Club in Manchester and it was refreshing to hear Tom Peters again although he was older, angrier, more tired and less focused than the last time I saw him.

The message however was the same... what's important in a business, in a council or in a school is the people. When it comes to our priorities we should put our colleagues first, second, third, fourth and fifth. The key messages to remember are:
  • listen;
  • ask colleagues 'what do you think?';
  • say 'thank you';
  • smile;
  • say 'sorry'; and
  • manage by wandering about!

But if you have been reading my blog for a while you knew all this anyway!


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