Thursday, 26 June 2008

It's OFFICIAL! Education Leeds is now the FIRST recipient of the ALL NEW Government standard of 'Customer Service Excellence' formerly known as Chartermark...

This has been a fantastic team effort and reflects the work of colleagues across the company who have worked very hard to embed brilliant customer service within all our services based on customer feedback and insights. The assessor said in his report that "Education Leeds was found to have a deep understanding and commitment to Customer Service Excellence. The commitment was found from senior management through to operation and front line colleagues."
Thanks to everyone involved particularly to Jenny Marshall and Liz White who have brilliantly managed the process for us and helped us secure this wonderful endorsement of our work.

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