Irene Lucas, Chief Executive of South Tyneside Council, talked about the journey she had been on over the last seven years guiding South Tyneside from problem authority to somewhere with a mission to deliver great services and providing voice and choice for its communities and individuals. Irene has placed well-being and innovation at the heart of this small authority.
"The greater danger for most of us lies not in setting our aim too high and falling short; but in setting our aim too low, and achieving our mark."
Well-being, happiness and culture have shaped their big initiatives:
- positive parenting;
- emotional resilience;
- guaranteed apprenticeships;
- reducing depression;
- reducing financial exclusion;
- reducing isolation of older people;
- neighbourhood working;
- sense of place.
Irene's passion, commitment and energy has clearly transformed South Tyneside... and I am sure that we can learn a lot from what their focus on well-being, happiness and culture.